Email Address Not Showing

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Viewing 2 posts - 1 through 2 (of 2 total)
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    Posts
  • 05/28/2015 at 12:34 pm #335921
    R.Miles
    Guest

    Hi Steve,

    I’m using your plug-in as a client database for our intranet. I’ve followed your instructions to make each contact public so that the email will get displayed. So far, I still have no luck in making this happen :( any other tips?

    Also, when I ticked the box ’email entry’ in the setting. I tried to send an email out to the contact but it didn’t work.

    Lastly, when will you release the feature to allow our users to export the list in excel?

    Thanks a lot!

    05/28/2015 at 1:29 pm #335923
    Steven Zahm
    Keymaster

    @ R.Miles

    Sounds like you have the Contact extension installed. With that installed and active the email address will not be displayed.

    Which version of the Contact extension do you have? I just released an update yesterday, version 1.2, that fixed a bug which would cause email not to send. If you are experiencing this bug you would get a message stating; “You filled out a form field that was created to stop spammers. Please go back and try again or contact the site administrator if you feel this was in error.”

    If nothing is happening at all… then the very likely issue is a javascript error in another plugin or theme. You can view any errors by opening the page in Chrome, hit the F12 key and clicking the Console tab. Are any errors being shown?

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