Email address issues

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , ,

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 09/04/2018 at 12:44 pm #471538
    Tommi Davis
    Participant

    When I purchased this Pro Pack I uploaded the CSV file with Names and email addresses and none of the email addresses transfered. Even when I add the email address to the individual entries, they do not show on the page.

    09/04/2018 at 1:02 pm #471540
    Steven Zahm
    Keymaster

    @ Tommi

    Please deactivate the Contact extension. one of the primary features of the addon is to suppress the display of email addresses in favor of presenting a contact form on the trny profile detail page.

    Hope this helps!

    09/04/2018 at 4:35 pm #471550
    Tommi Davis
    Participant

    Thanks, it did, but how do I get it to paginate so it will load faster. The pages are incredibly slow.

    09/04/2018 at 4:46 pm #471551
    Tommi Davis
    Participant

    http://moundcitybar.daytonohwebdesign.com/find-attorney

    The directory page does not load at all for me on several machines I tested. Is there a way to paginate the entries? I already increased load time on the wp-config file.

    09/04/2018 at 4:48 pm #471552
    Tommi Davis
    Participant

    I get this erroragain and again:

    An error occurred.

    Sorry, the page you are looking for is currently unavailable.
    Please try again later.

    If you are the system administrator of this resource then you should check the error log for details.

    Faithfully yours, nginx.

    09/04/2018 at 5:50 pm #471556
    Steven Zahm
    Keymaster

    @ Tommi

    To enable pagination you must activate a template which supports it.

    You have cMap installed and it has pagination enabled by default.

    Navigate to the Connections : Templates admin page and activate the cMap template.

    Hope that helps!

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

You cannot reply to this support topic. Please open your own support topic.