Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
10/09/2013 at 3:27 pm #271066SamGuest
I downloaded Connections to use with WordPress 3.6.1, and CyberChimps Pro Starter theme – it’s a great plugin but when activated it makes it impossible to edit any pages. I click Pages in the dashboard sidebar, and I get a totally blank page when bringing up http://www.henaturist.net/wp-admin/edit.php?post_type=page
It’s definitely the Connections plugin as when I deactivate it, I can view the list of pages again.
Any pointers as to why this might happen would be great as I like the plugin and would consider the premium version but not at the moment as I have to disable it to edit pages.
Sam10/10/2013 at 11:33 am #271127Steven ZahmKeymaster
My guess is that if you would disable a combination of other plugins the issue would resolve itself too. Let me explain and offer a solution that what I think the issue might actually be.
Connections does load with WP like every other plugin and theme all of which increase the PHP memory requirements. However, Connections does not add anything to the Page or Post admin pages but I’m guessing the theme and whatever other plugins that are installed do. This will further increase the PHP memory requirements for those pages.
If I am correct, increasing the memory allocated to PHP will resolve the issue. Checkout this excellent blog post that explains several different methods on how to change this setting. which method will work will really depend on your web host. I suggest starting at the top and work your way down.
Let me know how it goes!02/21/2015 at 6:46 pm #320261Tim SeidlerGuest
Having the same issue and unfortunately increasing the memory both through the wp-config file and the php.ini upload isn’t doing the trick. Also tried disabling some plugins and still nothing.02/21/2015 at 8:57 pm #320270Steven ZahmKeymaster
If bumping the memory did not do it, then I’ll need a temp admin account and FTP access to debug the cause. Quite a bit more often than not, Connections is not the cause, but I’ll take a look if you give me the access. The login details can be sent via the contact link at the bottom of the page. Please paste a link to this forum thread so I can relate the two. Thanks!
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