e-mail not showing

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 03/26/2015 at 5:31 am #329618
    anja
    Participant

    Hello,

    I’m using Bio Entry Card 2.0.1 and the e-mail address of the contacts is not showing although imported. I bought among others the extension ROT13 Email Encryption.

    The used wp template is enfold plus a child theme of that.

    Any idea where I can look to activate the display of the e-mail address?

    Thank you very much.

    Kind regards,

    Anja

    03/26/2015 at 8:56 am #329693
    Steven Zahm
    Keymaster

    @ anja

    When adding the email addresses, did you set them to be “Public”.

    I have run into rare occurrences where theme’s would use CSS to hide email, to determine that, you would have to share a link to the page having the issue with me.

    03/26/2015 at 9:00 am #329694
    Steven Zahm
    Keymaster

    @ anja

    Oh, I see you purchased the Extension Pro Pack which comes with Contact. If you have that installed and activated, it will hide the email addresses so they are not shown to users. The user should use the contact form to email the entry.

    Hope that helps!

    03/26/2015 at 9:07 am #329695
    anja
    Participant

    Hello Steven,

    thanks this helped. i deactivated the plugin “Contact”. now it works.

    Thank you very much.

    Kind regards,

    Anja

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Viewing 4 posts - 1 through 4 (of 4 total)

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