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Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

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Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • 06/12/2013 at 8:34 am #262387
    werbezentrum
    Participant

    Hello,

    i purchase the cmap template and other extensions.
    I think, the links in the download area and in may email are wrong. I only got files with 0 bytes. What do i wrong?

    Thanks for help.

    06/12/2013 at 12:49 pm #262426
    Steven Zahm
    Keymaster

    @ werbezentrum

    You can also download your purchases from your Purchase History page.

    I also just resent the sales confirmation.

    Which email client were you using? Can I get a copy of the email?

    Please let me know if you are still having trouble.

    06/12/2013 at 3:49 pm #262543
    werbezentrum
    Participant

    I had the same problem on 2 other computers. Now I tried it again on my computer at home and it works! Many thanks for your help!
    I’m excited about the plugins and the template! :)

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Viewing 3 posts - 1 through 3 (of 3 total)

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