does not show records after uploading the csv file

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • 09/27/2018 at 4:14 am #473477
    jesus gutierrez garcia
    Participant

    does not show records after uploading the csv file

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    09/27/2018 at 10:15 am #473518
    Steven Zahm
    Keymaster

    Could you please provide some more details on what is meant by does not show? For example, where do they not show? On the frontend? On the Manage admin page?

    The screenshot that was attached, I removed, it was only a very small thumbnail. I was not able to make out what it was showing. Could you attach a larger screenshot?

    I did review the CSV file that was attached. Did you export that file from Connections? Are those the entries that are not showing?

    09/27/2018 at 11:02 am #473526
    jesus gutierrez garcia
    Participant

    An apology and I tell you the following: I have a csv file with the records of the employees that I want to upload. (As an observation this csv download it in the option export configuration in conection and about that file the employees were captured.)
    When you want to upload the file from Import csv all right until the Attachment process completes screen), once the import process is finished, no employee appears in the Manage section. That is my case, I will attach the csv file that I am uploading for review.
    I remain at your orders, greetings.

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    09/27/2018 at 11:37 am #473541
    Steven Zahm
    Keymaster

    Please make sure your file is save UTF8 encoded before you import.

    Here’s a link which explains the details:

    https://connections-pro.com/documentation/csv-import/#Tips

    Let me know if this helps!

    If this does not help, please create a temp admin account using this plugin

    https://wordpress.org/plugins/temporary-login-without-password/

    Reply back, as a private reply, with the login link.

    • This reply was modified 7 years, 10 months ago by Steven Zahm. Reason: Add more information
    10/02/2018 at 5:55 pm #473988
    jesus gutierrez garcia
    Participant

    I found the solution in these two sites

    enter link description here

    enter link description here

    you must save the file in excel as * .csv and then open it in notepad and save it again as UTF-8.

    regards.

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