Directory not displaying

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: ,

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • 03/07/2016 at 7:36 pm #368078
    sabrinaarionproductions-com-au
    Participant

    Hi Steven,
    My directory at http://www.rydebusiness.com.au/directory has stopped displaying – see the message I get in the image below.
    I thought it may have been because Connections was out of date so I updated that via Plugins today and I downloaded and installed the latest version of CMap. I still have the issue. I haven’t installed any other plugins recently which could have caused the issue.

    I’m running WP 4.4.2. Any help would be much appreciated.
    Kind regards
    Sabrina

    Attachments:
    You must be logged in to view attached files.
    03/08/2016 at 9:39 am #368217
    Steven Zahm
    Keymaster

    @ sabrinaarionproductions-com-au

    The cause seems to be an invalid shortcode. WordPress has tightened the security of shortcodes in recent updates. This made previous invalid but working shortcodes not work. Looking at your page I see the shortcode has both non-breaking spaces and uses fancy quotes. Neither of these are supported by the WordPress shortcode parser.

    I suggest reading this shortcode basics doc. After you do, edit the page, delete the shortcode and then manually retype the shortcode while in the Text tab of the WordPress posts editor.

    Hope that helps, let me know.

    03/08/2016 at 5:30 pm #368296
    sabrinaarionproductions-com-au
    Participant

    Thanks, Steven. Retyping it manually did the trick and my connections now displays again.
    Kind regards
    Sabrina

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)

You cannot reply to this support topic. Please open your own support topic.