[Daniel Brayfield]

Hi,

I’ve just installed connections and purchased the link add-in. However unfortunately, after creating a directory entry, when I click the link for the name of the entry in the directory, I get a page not found message displayed on the next page that loads. I also get the same if I click options like the index letter in the directory listing. Any ideas what is causing this?

I think I saw an FAQ previously about an IIS setting, but I can no longer find this, and additionally I am using shared hosting, so I don’t have access to IIS settings. Is there anything I can do to make this work correctly?

Thanks

[Steven Zahm]

@ Daniel

Can you please share a link to the page having the issue so I can take a look? Thanks!

[Daniel Brayfield]

This reply has been marked as private.

[Steven Zahm]

@ Daniel

Ok, looks like the server is IIS 6 … that’s pretty old. If you do not have access the the IIS config, then your host will have to make the change necessary to the rewrite rules in order to remove the index.php from the URL (that the website address in the browser address bar).

See the last post in this support thread, they are a few links which may help.
http://wordpress.org/support/topic/removing-indexphp-from-my-urls#post-4433162

Sorry that’s the best I can do because this is a web host issue. There’s nothing I can do to fix it, sorry.

[Daniel Brayfield]

Thanks so much for your quick response. I appreciate the answer even though it didn’t solve my problem as I now know my host needs to update their technology, or I need to find a new host.

Really appreciate your effort, thanks.

[Steven Zahm]

@ Daniel

My apologies that I’m not able to give you a working solution to this problem.

[Matthew]

This Worked for me. Add this to .htaccess file:

# BEGIN WordPress

<IfModule mod_rewrite.c>

RewriteEngine On
RewriteCond %{THE_REQUEST} !^POST
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ /index.php/$1 [L]

</IfModule>

# END WordPress

[Steven Zahm]

@ Matthew

Thanks for sharing this solution! I’m going to add this to the FAQ/s.

[Matthew]

They must have mod rewrite capabilities installed on their server which does not come natively. It is a third party add-on.

[Matthew]

Okay, so the workaround I had before broke our contact form email. This worked for us:

# BEGIN WordPress

<IfModule mod_rewrite.c>

RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

</IfModule>

# END WordPress

[Author]

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