Customizer disapears in Divi

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This topic is: resolved

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • 07/04/2017 at 10:52 am #427828
    Seth Lefberg
    Participant

    I am using divi theme and I just purchased cMap template. However, when i click customize on it, it opens up the theme customizer and i see Connections template listed there for a second before disappearing. This is hindering me from editing any templates. Any idea what conflict is causing this? Perhaps it is the PHP memory?
    thanks

    07/04/2017 at 12:04 pm #427830
    Steven Zahm
    Keymaster

    @ Seth

    Hard to say, I would need an WP admin login so I can take a look. I’ve had no other reports of conflict, perhaps it’s actually another plugin causing the issue? Have you tried the plugin conflict test? If it not any plugins then it could be Divi. The latest I have available to test with 2.7.8, if you have a newer version perhaps there is a conflict.

    07/05/2017 at 6:18 pm #428045
    Seth
    Guest

    Hi Steven, let me know which email i can send an admin login to. I tried the plugin test and its still disappearing.

    thank you for your prompt support.

    07/05/2017 at 6:19 pm #428046
    Seth Lefberg
    Participant
    This reply has been marked as private.
    07/06/2017 at 9:54 am #428115
    Steven Zahm
    Keymaster

    @ Seth

    You can post the details here as a private reply.

    07/06/2017 at 3:52 pm #428169
    Seth Lefberg
    Participant
    This reply has been marked as private.
    07/06/2017 at 4:18 pm #428178
    Steven Zahm
    Keymaster

    @ Seth

    The directory home page was not set. There was a notice on the top of the admin pages… it was kind of lost among the few other admin notices so you might not have noticed it.

    I set it to your expert directory page and now it works correctly.

    Hope that helps!

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Viewing 7 posts - 1 through 7 (of 7 total)

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