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What happens when you mouseover or click the To field? Did you use the links I sent to view the original email header?
I was able to see the header thru the message properties and I can see the doctor the message was intended for, so that is good. My question is, is there anyway I can ‘train’ MS outlook to recognize these doctors name within the headers so i can figure out who the message was intended for WITHOUT going into the message properties?
BTW, your customer support is top notch! thanks for your help
Honestly, I have no clue… perhaps a setting change can be made in the View Settings?
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