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The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

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This topic is: resolved

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Viewing 3 posts - 11 through 13 (of 13 total)
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  • Author
    Posts
  • 01/30/2019 at 3:00 pm #483138
    Steven Zahm
    Keymaster

    @ Seth

    What happens when you mouseover or click the To field? Did you use the links I sent to view the original email header?

    01/31/2019 at 2:37 pm #483239
    Seth Lefberg
    Participant

    Hi Steven,

    I was able to see the header thru the message properties and I can see the doctor the message was intended for, so that is good. My question is, is there anyway I can ‘train’ MS outlook to recognize these doctors name within the headers so i can figure out who the message was intended for WITHOUT going into the message properties?

    BTW, your customer support is top notch! thanks for your help

    01/31/2019 at 3:06 pm #483247
    Steven Zahm
    Keymaster

    @ Seth

    Honestly, I have no clue… perhaps a setting change can be made in the View Settings?

    https://support.office.com/en-us/article/Add-or-remove-columns-in-the-Inbox-78098E3E-8203-47DA-815E-CB66F76B512E

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Viewing 3 posts - 11 through 13 (of 13 total)
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