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Tagged: 8.40.2, extension, widget pack
- This topic has 3 replies, 3 voices, and was last updated 7 years, 3 months ago by
Steven Zahm.
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AuthorPosts
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04/27/2019 at 2:03 pm #490729
Ioannis
GuestI have just bought the Widget Pack, I installed it, activated it but when I try to activate my license, I get the following message: cURL error 7: couldn’t connect to host
Can you please help me to get it up and running? Thanks in advance!
04/27/2019 at 2:38 pm #490730Steven Zahm
Keymaster@ Ioannis
Sorry to hear you are having trouble activating your license. This is an error being by WordPress. Basically, WP is telling Connections is is not able to connect. Generally this is caused by the web host. But most often this is encountered only on local installation of WP where the firewall is blocking access.
Are installing on a local install or on a web hosted account? If it is a web hosted account, can you install plugins from the plugins directory?
Let me know what your learn.
ps. Not being able to activate the license will not prevent the Widget Pack from functioning.
04/27/2019 at 6:04 pm #490732Ioannis Volos
ParticipantThank you for your swift answer. I had my host look into it and was able to activate the license. I am however having the issue on localhost also and that’s where I want to try things out. You mentioned that it works even if I don’t activate the license or is it ok now that I have activated it on my live site?
04/29/2019 at 9:11 am #490798Steven Zahm
Keymaster@ Ioannis
RE: You mentioned that it works even if I don’t activate the license or is it ok now that I have activated it on my live site?
If is fine that the license is activated on the live site. Running it on your localhost will not count as a license activation so it is safe to use on both :)
Hope this helps!
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