[Cary Walski]

I’ve been using this plugin and several add-ons for awhile now with success. I’m very frustrated with my current problem. I’ve been attempting uploads of CSV files formatted correctly (based on template) for the last hour.

I tried reinstalling the Connections plugin, as well as the import add-on. When I upload data, it appears to load (the progress bar takes some time to progress, and there are no errors). It gives a successfully uploaded notice. However, when you go the Manage section there is no data there. None.

I attempted this complete re-upload after attempting to simply update existing entries. I noticed that the new data was not updating current entries at all, so I deleted all entries hoping that a fresh upload of updated data would work.

Here’s a link to the page where these entries should display:
http://nacac.gocopilot.org/connect/parent-group/

I also uploaded the file that I’d like to upload to the website. This is one of two that I’ve attempted to upload. The other is a backup that I took of the old data just in case. So that was an unaltered file, taken directly from the database.

Thanks for your help with this. I have bought the necessary licenses and that’s all current and up to date.

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[Steven Zahm]

@ Cary

Ok, I see a couple issues…

The CSV file has broken character encoding. What app are you using to edit the CSV file? I recommend either Google Sheets or LibreOffice Calc.

What I am not really clear on is if you are trying to update existing entries or import into a new directory…

• If you are trying to update. The Entry ID column is empty, those values need to exist.
• If you trying to import into a new directory, delete all those empty columns from the CSV file.

Hope that helps, let me know.

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