CSV Import – Facebook not working

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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 11 total)
1 2
  • Author
    Posts
  • 06/07/2013 at 2:52 pm #261955
    Jake
    Guest

    Hi,

    I’ve been using the CSV Importer and everything’s working except for the Facebook section. I’ve tried using several different CSV files, but they’re all having the same problem.

    This problem only occurs with the importer, when I manually add the Facebook URL there’s no problems.

    Any help is appreciated.

    Regards,
    Jake

    06/10/2013 at 12:23 pm #262216
    Steven Zahm
    Keymaster

    @ Jake

    I can’t replicate this. Can I have a copy of the CSV file you’re using so i can see if I can replicate this?

    07/12/2013 at 3:56 pm #264753
    Jake
    Guest

    Hi Steve,

    Sorry for taking so long to get back to you.

    Here’s the URL of one of the files we’ve uploaded (as I said in my previous message, we’ve uploaded multiple files, but they all have the same problem.):

    http://jmp.sh/v/Dnw1e2ekoyWoM9Q8abdh

    Regards,
    Jake

    07/13/2013 at 10:33 am #264780
    Steven Zahm
    Keymaster

    @ Jake

    Thanks, I downloaded it and and test it to see what the issue might be.

    07/15/2013 at 8:25 pm #264891
    Steven Zahm
    Keymaster

    @ Jake

    Hmmm, I took your CSV and imported and the Facebook links imported just fine. Which version of Connections and the CSV Import Extension do you have installed?

    07/16/2013 at 10:50 am #264919
    Jake
    Guest

    Hi Steven,

    With that particular file, it was Connections Version 0.7.7 and CSV Import Extension Version 0.8.

    We’ve tried other files using Connections Version 0.7.6.6 and CSV Import Extension Version 0.8, but we had the same problem then too.

    Regards,
    Jake

    07/16/2013 at 3:44 pm #264928
    Steven Zahm
    Keymaster

    @ Jake

    Ahhh, that explains it. version .9 released 2/2012 fixed that issue. I didn’t realize you had a prior version.

    07/25/2013 at 11:07 am #265782
    Jake
    Guest

    Hi Steven

    Where am I able to download version 0.9, I’ve logged into my account, but when I try and download connections-csv.zip, it just re-downloads version 0.8?

    Regards,
    Jake

    07/25/2013 at 1:37 pm #265794
    Steven Zahm
    Keymaster

    @ Jake

    How odd, the zip for the import was for .8, I reuploaded the .9 so it should be available for download now.

    07/25/2013 at 1:48 pm #265796
    Jake
    Guest

    Thanks Steven, it works perfectly!

    Regards,
    Jake

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Viewing 10 posts - 1 through 10 (of 11 total)
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