CSV Import Appears to Work but Doesn't

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This topic is: resolved

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Viewing 6 posts - 11 through 16 (of 16 total)
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  • Author
    Posts
  • 01/26/2017 at 2:42 pm #408532
    Steven Zahm
    Keymaster

    @ KIMBERLY

    I just pushed out the update. Hope this helps, let me know.

    02/01/2017 at 10:31 am #409426
    KIMBERLY LUDWIKOSKI
    Participant

    Hi Steven,

    Sorry for the delay – I’ve had a busy few days, and am just getting back to this. It works! Thank you so much.

    Kim

    02/01/2017 at 12:15 pm #409478
    KIMBERLY LUDWIKOSKI
    Participant

    Steven,

    Me again! OK, I spoke a bit too soon. I removed some of the fields that were not needed, and the import appeared to work.

    But when I looked further, the Categories with ampersand were not there. So I tried to do the plugin update, but am unable to because for some reason I get an error when trying to enter my license key.

    See attached.

    Thanks,
    Kim

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    02/01/2017 at 1:05 pm #409481
    KIMBERLY LUDWIKOSKI
    Participant

    I added my site URL to my connections account/purchase history/add site. Now it goes a bit further, but I still get the attached errors.

    Attachments:
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    02/01/2017 at 1:32 pm #409485
    Steven Zahm
    Keymaster

    @ KIMBERLY

    The server seems to blocking the connection to my site to download the file. There’s not much I can do about that from my end unfortunately.

    My suggestion is to download it from your purchase history. To install it, deactivate and delete the old version. Then install the update as you would any other plugin.

    Hope that helps, let me know.

    02/01/2017 at 1:46 pm #409487
    KIMBERLY LUDWIKOSKI
    Participant

    Bingo! That did the trick. Thank you so much for your help!

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Viewing 6 posts - 11 through 16 (of 16 total)
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