The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I installed the free version of connections and CMAP but keep getting “ERROR: Could not insert term into the database” when I try to add a category or an entry. Will this go away if I buy a certain template?
Also I saw the University of Florida chemistry department made a custom template that I’m interested in. Do you know if they bought CMAP or Tiles plus or both to customize it?
Would I need to contact them to see how they customized it? I work for a college too and this would be so helpful to our departments.
I saw your reply to someone else who had the problem? “Yep, that is what I needed. I figured out the issue. It seems there is an install issue when installing Connections as a new install in WordPress 4.2 and greater that can cause the table not to be created. I fixed your site and made the necessary change to Connections. I will very likely push an update out before end of week which will contains the fixes I used on your site.”
What do I need to do?
That is very unlike the issue. That post you are referencing is about a year and a half old and no longer applies.
Since I already started addressing this in your other support forum thread, lets keep the conversation in that thread instead to make it easier for the both of us to follow. I’m going to close this thread.
You cannot reply to this support topic. Please open your own support topic.