[Robyn]

Hi Steven,

I recently upgraded to the latest version of WP and am running the Ultimatum theme. For some reason, when I go to edit an entry, the show detail areas are now blank and the links are not working correctly.

I had edited the str_bio_head=’Description’. and now the link does not drop down to show the text (which is showing up as a blank on the backend).

your help would be GREATLY appreciated!!!

[Steven Zahm]

@ Robyn

Sounds like a JavaScript issue. These are usually caused by another plugin or the theme. Can you share a link to your directory page so I can take a look?

[Robyn]

This reply has been marked as private.

[Robyn]

Hi Steven,

Just checking to see if you have what you need from me to take a look at the issue with the directory. Thank you!!!

[Steven Zahm]

@ Robyn

Can you please try updating to version 4.0 of cMap to see if the issue is resolved?

[Robyn]

Hi,

Couple of things…
Could you send me a link for the update? I did not get an update notice for the template in my wp panel so don’t know where to go to get it. Will I need to do a manual update? Will I need to deactivate the c-map version that I currently have now and delete it before installing the version 4 update?
thank you!

[Steven Zahm]

@ Robyn

You can download the update from your purchase history.

To update, yes, you would deactivate and delete the version currently installed. After you installed cMap 4.0, go to the Connections : Settings admin page and enter your support license key under the Licenses tab. After you do, then you will be notified of updates and have the opportunity to apply the update in-admin as long as the support license key is active. This is one of the major new features in the cMap.

[Robyn]

Still no luck on the text showing when clicked.

Here is the process I followed:
1. I deactivated and uninstalled the 3.1 version of cmap.
2. went to purchase history, and downloaded cmap, installed and activated the 4.0 version of the c-map template.
3. Logged out of the site, quit out of Firefox, opened firefox and cleared the cache, went to the site.
4. Tested the directory again and the description (bio) text still does not appear when clicked.

[Steven Zahm]

@ Robyn

Ok, I see now. It is a JavaScript conflict with the theme. Both Connections and the theme enqueues a JavaScript with a handle of jquery-preloader (an alias). The theme wins and loads its file which is not the one required by Connections.

Here’s an update safe method that might fix it…

First install the Code Snippets plugin.

After it is installed, create a new snippet with the following code:

add_action( 'wp', 'cn_register_javascript_preloader', -9999 );
add_action( 'wp_enqueue_scripts', 'cn_enqueue_javascript_preloader', -9999 );

function cn_register_javascript_preloader() {
	
	// Grab an instance of the Connections object.
	$instance = Connections_Directory();

	
	// If SCRIPT_DEBUG is set and TRUE load the non-minified JS files, otherwise, load the minified files.
	$min = defined('SCRIPT_DEBUG') && SCRIPT_DEBUG ? '' : '.min';
	
	wp_register_script( 'cn-jquery-preloader', CN_URL . "assets/js/jquery.preloader$min.js", array( 'jquery' ), '1.1', $instance->options->getJavaScriptFooter() );

	if ( ! is_admin() ) {
		
		wp_register_script( 'cn-ui', CN_URL . "assets/js/cn-user$min.js", array( 'jquery', 'cn-jquery-preloader' ), CN_CURRENT_VERSION, $instance->options->getJavaScriptFooter() );
	}
	
}

function cn_enqueue_javascript_preloader() {
	
	wp_enqueue_script( 'cn-ui' );
}

That should work. Let me know.

[Robyn]

Brilliant! Everything looks like it’s working so far… I think that did it. Thank you sooooo much.

[Author]

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