[Dave]

Hi Steven,

I’m using connections version 0.7.6.4 and CMap 2.1. I have made a number of entries into various categories on my site. Everything works perfectly when I am logged in. However, if I am not logged in,or I am on another device I get ‘no results’ in each category except for 1 sample entry which I made when designing the site. All shortcodes are correct. Any suggestions?

Also, I have downloaded ZIP of CMap latest version to my desktop but when I try uploading it I get the following;

The package could not be installed.

PCLZIP_ERR_BAD_FORMAT(-10)

Unable to find end of CentralDirRecord signature.

The first problem occurred before trying to update.

Many thanks

[Steven Zahm]

@ Dave

The first issue, sounds as if all the entries are still set as unlisted or private. Unlisted they will not show. Set as private, you’ll need to be logged in. And if you’re not logged in on the other devices they will not show. My suggestion is to make sure the entries are set to private.

The second issue, sounds like the zip file became corrupt on download. Try deleting it and then redownload it.

Let me know how you make out.

[Dave]

Hi Steven,

I presume you mean make sure all the entries are set to public.

I’ve checked and all entries are set to public. I’ve tried deactivate and reactivate both connections and CMap.

[Steven Zahm]

@ Dave

Correct, I misspoke, I meant to say set as public.

Under the General tab on the Connections : Settings admin page, do you require login? Are either of the shortcode option overrides enabled?

[Dave]

Hi Steven,

Log in not required and no shertcode overrides checked.

The problem seems to be something to do with ‘cacheing’, something with which I am not, unfortunately, very familiar.

I have deactivated all plugins such as social media, google translate etc. Now, if I open the site on a different device I get a page which still has these plugins showing. However, if I refresh the page these plugins dissapear and behold the connections entries appear.

I suppose cacheing is just one more thing I will have to learn about!

To upload the newer version of CMap I am downloading from My Account/Purchase History. I’m still getting the same message when I try to upload as a plugin. Do I need to take the old version down first?

[Steven Zahm]

@ Dave

Yes, if you’re using a caching plugin, that could give you troubles because if a page is cached without results, then that’s all you’ll see until the cache has been expired or flushed.

No, you only need to delete the old version after you have the new version installed and activated as a plugin. Have you downloaded a fresh copy making sure you’ve completely deleted the corrupted copy? There have been several downloads of it just today, so I know the file is still good. However, I uploaded a fresh copy just to be certain.

[Dave]

Hi Steven,

I’m still having problems with uploading the latest version of CMap.

If I extract the ZIP on my desktop it only contains 1 folder cmap with just 1 file on it. I’ve attached a copy of the zip as it downloads to my desktop.

I have kept a copy of the ZIP from my original download of the older version. If I extract from this it contains a folder containing 9 files – 3 x .txt, 3 x .php, and 1 each .js, .css and a .png.

Attachments:

You must be logged in to view attached files.

[Steven Zahm]

@ Dave

I’ve quaduple checked the zip file and there’s been dozens of downloads since your initial post, the file is good. The file you attached is definitely corrupt. I see you downloaded it four times today, so I going to assume you are definitely overwriting the corrupt version. Can you give me the exact step you’re following when you download, please include the software names and versions and I’ll see if I can replicate it. Thanks.

[Dave]

Hi Steven,

I’ve just downloaded the file to my phone, then stuck it in dropbox and then uploaded it to my server. No problem! The file I have now downloaded seems to be o.k. I extracted it on desktop and I can see all the files and  the ZIP uploaded to server without any problem.

It’s nearly 4 a.m. here now , so I’ll try putting it on the site tomorrow and hopefully everything will be o.k. then.

Many thanks.

[Dave Murphy]

Hi Steven,

I’m now using version 3.0.2 of CMap. The drop down google map is not, however, showing.

This is the error message I am getting;

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.4; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; BOIE8;ENUSMSCOM)
Timestamp: Fri, 12 Apr 2013 14:56:28 UTC
Message: ‘google.maps.Geocoder’ is null or not an object
Line: 10
Char: 1
Code: 0
URI: http://tradfinder.com/wp-content/plugins/connections/js/jquery.gomap-1.3.2.min.js?ver=1.3.2
Message: Object doesn’t support this property or method
Line: 5
Char: 7
Code: 0
URI: http://tradfinder.com/wp-content/plugins/cmap/cmap.min.js?ver=3.0.2
Message: Object doesn’t support this property or method
Line: 5
Char: 7
Code: 0
URI: http://tradfinder.com/wp-content/plugins/cmap/cmap.min.js?ver=3.0.2

Any suggestions?

Many thanks

[Author]

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