Connections Options Missing From WP Admin

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Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • 09/18/2017 at 1:04 pm #435181
    Zacary Smucker-Bryan
    Participant

    Hello,

    I can’t access the Connections Plugin’s settings, including the manage users function. Do you have any idea why that would have been removed from my Admin Menu?

    Zac

    09/19/2017 at 12:33 pm #435318
    Steven Zahm
    Keymaster

    @ Zac

    This only ever occurs when another plugin either overwrites the Connections admin menu item or removes its custom role capabilities. I recently help another user who inadvertently removed their access to admin page using Plugin Organizer. So, my first suggesting or to do a plugin conflict check:

    –How do I check for a plugin conflict?

    IF you are using any plugins which allow you to configure/hide admin plugin pages or such, double check their configuration to ensure you not accidently hiding them for your user account.

    You can also try restoring the custom role capabilities by following this FAQ.

    Hope this helps, let me know.

    09/19/2017 at 2:06 pm #435321
    Zacary Smucker-Bryan
    Guest

    Thanks for the troubleshooting tip. It looks like WooCommerce (the core plugin, not any of its extensions) is the culprit. I will reach out to them and see if they can help resolve the issue.

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