The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I have WordPress 4.4.2 installed on a Windows 2012 R2 Server in a private network and have successfully updated several plugins, however “Connections Form” reports the following issue.
“An error occurred while updating Connections Form: Could not copy file. connections-form/languages/connections_form-de_DE.mo”
I gave all user accounts full permissions, restarted IIS but received the same error.
Any help will be appreciated.
Sorry, I can help. Not because I do not want to. It is because I have no idea how to solve the issue. The files in the Form plugin files have no special permissions applied to them. My only suggestion is to download the update from your purchase history and update Form manually. Here’s how:
Unzip the plugin downloaded from your purchase history.
Login in to your site via FTP.
Navigate to the
Upload the contents of the unzipped folder to the
connections-form folder overwriting the existing files.
Hope that helps, let me know.
You cannot reply to this support topic. Please open your own support topic.