"Connections CSV Import" do not update

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , ,

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • 03/07/2018 at 7:06 am #454553
    Cristina Ramirez
    Participant

    Hi! “Connections CSV Import” do not update. We renew licence yesterday but while the others licence key ativate well, both CSV Import and Authored dont work.
    In Authored appear: “License activation limit has been reached.” and
    CSV Import “Licencia no está activa en este sitio.”
    Why?

    03/07/2018 at 9:04 am #454557
    Steven Zahm
    Keymaster

    @ Cristina

    Unless a multiple site license is purchased a license is only available to be used on a single site…

    Authored, Contact and CSV Import are activated on the http://intra.casasco.com.ar/ site where as the remaining licenses are activated on the http://intranet.casasco.com.ar/ site.

    If you wish to activate Authored and CSV Import on the latter site, you will first have to deactivate them on the former.

    If you not longer have access to the http://intra.casasco.com.ar/, please see the “License Activated on Another Site” in this FAQ.

    Hope this helps, let me know.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

You cannot reply to this support topic. Please open your own support topic.