The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Good Morning! We would very much like to use Connections on our site http://www.leadingedgenetwork.org. But every time I try to activate it causes a fatal server error crashing the site. I called my tech support people as we are on a shared reseller account server environment, and they said I needed to contact you directly. Can you help?.. Hope so! Looking forward to hearing back:)
Can you look and see if there are any errors in your PHP error log?
Also, Are you running the latest version of WordPress? You need version 4.2 or newer.
Marking resolved due to inactivity.
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