Connections causes blank admin interface

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • 02/28/2018 at 5:51 am #453471
    Joop Beris
    Guest

    I noticed today that the Connections plugin causes my admin interface to go blank. After I enter my credentials, the admin interface fails to load and the browser displays a completely blank page. I tried disabling various site plugins to see which one might cause the issue. Upon renaming the connections plugin directory to connections.old, the WordPress admin interface loads correctly.

    To see what might be the issue, I enabled debugging in WordPress config.php. This reveals the following error:

    Parse error: syntax error, unexpected 'in' (T_STRING), expecting ',' or ';' in /var/www/html/wp-content/plugins/connections/includes/admin/class.message.php(288) : runtime-created function on line 1

    I am running WordPress 4.9.4 with the Twenty Seventeen theme, php version is 7.0.

    Can you provide assistance, please?

    02/28/2018 at 10:04 am #453545
    Steven Zahm
    Keymaster

    @ Joop Beris

    Are you using Connections in a language other than English? If so which?

    02/28/2018 at 10:26 am #453549
    Joop Beris
    Guest

    Hi Steven,

    Yes indeed, the site is in Dutch.

    02/28/2018 at 10:47 am #453550
    Steven Zahm
    Keymaster

    @ Joop Beris

    Ok, I suspect a string in the translation is causing the PHP error. I’ll need to try and figure out which. To do so I will need a temp WP admin login and a FTP login. The details can be posted here as a private reply.

    03/01/2018 at 4:23 am #453615
    Joop Beris
    Guest
    This reply has been marked as private.
    03/01/2018 at 10:41 am #453673
    Steven Zahm
    Keymaster

    @ Joop Beris

    SSH would not work and I really would not want that level of access anyway.

    I changed my dev site to Dutch but I am unable to replicate this.

    I suspect that when you switch your site back to Dutch the admin will be fine. So please do that.

    After you do, do some common management tasks such add an entry and edited entry. The same for a category. Change some settings in Connections and save the changes. Do any action in Connections that you recall doing recently.

    I suspect that after one of those actions the issue will reappear. Let me know which action. That should help me identify the exact string causing this issue for you.

    I would have done this but I did not want to lock you out of the admin unexpectedly. let me know what you learn.

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