Conflict with Headway theme 3.8.3?

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • 09/23/2015 at 3:24 pm #347956
    Kim McCully
    Participant

    I have a website set up using the Headway theme, which when it was on version 3.5.3 ran the Connections 8.4.4 plug-in no problem.

    After updating the Headway theme to version 3.8.3, when I activate the Connections plug-in, the site will not come up.

    Other plug-ins do not cause an issue, I have disable and enabled them all one at a time and the site is OK. With only the Connections plug-in active it will not bring up the site. No error message, it just shows a white screen.

    Any idea what would be causing the conflict? The site is http://www.lnhalumni.com

    Let me know if you’d like more information in order to look at this.

    Kim

    09/23/2015 at 3:35 pm #347958
    Steven Zahm
    Keymaster

    @ Kim

    Sounds like you may have exceeded the PHP memory limit. Here’s an excellent article on how to increase the amount. I recommend at least 128MB.

    http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    The post gives several methods to increase the setting. I suggest starting at the top and working your way down.

    Hope that helps, please let me know.

    09/23/2015 at 3:43 pm #347960
    Kim McCully
    Participant

    I looked through support and found that article, so Ive already tried that. It is set to 128 MB in my wp-config.php. Should I set it higher than 128?

    09/23/2015 at 4:01 pm #347961
    Steven Zahm
    Keymaster

    @ Kim

    I’d be very surprised if you need more than 128MB but you could set it 256MB, it will not hurt anything.

    If you can give me a temp admin account and an FTP login, I can take a closer look.

    09/23/2015 at 4:27 pm #347963
    Kim McCully
    Participant
    This reply has been marked as private.
    09/23/2015 at 5:25 pm #347964
    Steven Zahm
    Keymaster

    @ Kim

    Settings define('WP_MEMORY_LIMIT', '256M'); in the wp-config.php file seems to have done the trick. fyi, you have to add options before the if ( !defined('ABSPATH') ) line otherwise they will have no effect.

    Also, I see that you are listing 478 entries on your directory page… I highly recommend you purchase a template with pagination support. You are going to keep running into server resource issues otherwise. This is not a bug or limitation in Connections, the same would occur if you tried to list that many WordPress posts on a single page too.

    Hope that helps!

    09/23/2015 at 5:57 pm #347966
    Kim McCully
    Participant

    Great, thanks!

    Would a pagination template help with the site loading so slow? I’ll look into that.

    09/24/2015 at 11:33 am #348021
    Steven Zahm
    Keymaster

    @ Kim

    re: Would a pagination template help with the site loading so slow? I’ll look into that.

    It would certainly vastly improve the page load speed of the directory page. It would not affect the page load times on any other pages though. But they seems fine to me anyway.

    Hope that helps!

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