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This topic is: resolved

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Viewing 3 posts - 1 through 3 (of 3 total)
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    Posts
  • 11/16/2016 at 2:26 pm #400089
    Richard Napier
    Participant

    Hi

    http://www.siebelhub.com/main/oracle-siebel-ecosystem-directory

    I have just renewed our license in an attempt to fix an issue but to no avail. None of the “show map” or “show more” (bio) links work on this page. They just scroll to the top.

    Could you possibly point me in the right direction?

    Thanks!

    11/16/2016 at 4:38 pm #400109
    Richard Napier
    Participant

    Hi Again

    In case it is of interest to anyone else, we narrowed it down to the Typewriter Addon for the Revolution Slider. Deactivating it (we can live without it) made everything come back without issues.

    Feel free to close this ticket.

    Warm Regards

    11/17/2016 at 9:04 am #400175
    Steven Zahm
    Keymaster

    @ Richard

    The plugin was very likely causing a fatal javascript error on your site which would break all javascript loaded after the error not to run. This is just about always the cause when this is reported.

    You can see if this was the cause for you too by reactivating the plugin, opening the page in Chrome, hit the F12 key and then clicking the Console tab.

    Chrome will list all rendering issues including javascript errors and notices. Look for an error that says something is undefined. That’s usually the fatal error that cause stuff to stop working.

    Hope that helps!

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Viewing 3 posts - 1 through 3 (of 3 total)

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