The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Edit the page you inserted the
[connections] shortcode on, switch the editor to the
Text tab and then remove the
<pre> HTML tags from around the shortcode.
That’ll fix it.
The cost of the issue is that you likely copy/pasted the shortcode from a web page into the post editor while in the
Visual post editor tab. When you do this, the HTML from the source page will also be pasted.
Hope that helps!
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