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Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

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Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

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This topic is: resolved

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Viewing 5 posts - 21 through 25 (of 25 total)
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  • Author
    Posts
  • 11/02/2015 at 1:19 pm #353107
    Lynn Weintraub
    Participant
    11/02/2015 at 1:19 pm #353108
    Lynn Weintraub
    Participant

    One more problem, sorry: I can’t make updates to the plugin.
    I get error message Downloading update from Download failed. Unauthorized
    Disabling Maintenance mode…

    I checked my licenses and i have errors
    License activation limit has been reached.

    Contact
    Activate License activation limit has been reached.

    Form
    Activate License activation limit has been reached.

    ROT13 Email Encryption
    Activate License activation limit has been reached.

    11/02/2015 at 1:21 pm #353110
    Lynn Weintraub
    Participant

    re: I wish that worked but it didn’t :(

    Just tested the code, it does add the new link types. They do not show up under the Links Type option when adding/editing an entry???

    NOPE, weird still just says Website & blog when adding and editing an entry

    04/25/2016 at 2:19 pm #374119
    Lynn Weintraub
    Participant

    Hey it’s me again! I’m back to working on this site, you’d think i’d have it done by now! I’m having a few issues with activating licenses. I get this error: License activation limit has been reached. I’m also having problems updating to the newest connections files, i’m getting errors that downloading failed.

    I’m trying to get contact to work and i’ve entered the activation code but it won’t activate. Thanks

    Lynn

    04/27/2016 at 2:18 pm #374362
    Steven Zahm
    Keymaster

    @ Lynn

    re: I’m having a few issues with activating licenses. I get this error: License activation limit has been reached.

    Go to your purchase history, click the Licenses tab. Click the Manage Sites link and then click the Deactivate site link. Repeat this for each item you want to change. You will then be able to activate the license on the site you are trying to activate it on.

    re: I’m also having problems updating to the newest connections files, i’m getting errors that downloading failed.

    Sorry to hear you having this issue. This is a wp.org issue not an issue with Connections.

    You can read more about it here:

    https://make.wordpress.org/plugins/2016/04/13/assetsreadmes-not-showing-properly-on-plugin-pages/

    The only real solution is to wait a bit and then try again.

    re: I’m trying to get contact to work and i’ve entered the activation code but it won’t activate.

    You already have it activate on a site. You first have to deactivate it on that site. YOu can do that following the instructions I gave above.

    Hope that helps!

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    Posts
Viewing 5 posts - 21 through 25 (of 25 total)
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