Changing License to a new domain

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Viewing 2 posts - 1 through 2 (of 2 total)
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    Posts
  • 12/28/2017 at 8:17 am #445420
    Seth Goldstein
    Participant

    I’ve changed my domain name now I need to tell your system about it. Where do I do this for licensing?

    12/29/2017 at 9:53 am #445447
    Steven Zahm
    Keymaster

    @ Seth

    If you have access to the old domain, you would log in to your site and navigate to the Connections : Settings admin page and click the Licenses tab. On that page you can deactivate all the licenses. You will than be able to activate on the new site.

    This FAQ, License Activated on Another Site walks you thru the steps you need to do if you no longer have access to the original domain. After you follow those steps you can activate the licenses on your new domain.

    Hope this helps!

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