changes not showing in front end

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This topic is: resolved

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 08/20/2018 at 1:16 pm #470449
    Kathy Blair
    Participant

    I have changed a couple of website links and email addresses and the front end does not reflect the changes – still shows the old information. I looked in the database itself and the changes are there. Other changes I make are showing correctly, just not links and only when I make a change – not when adding new ones. Although for the entry that I’ve attached I removed the email address and URL link and added a new one and it still shows the old one. All caches cleared, on my machine and through my hosting.

    https://www.soroptimistdcr.org/who-we-are/clubs/

    entry in question is SI North San Diego (second column)

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    08/20/2018 at 1:38 pm #470454
    Steven Zahm
    Keymaster

    @ Kathy

    Please create a tep admin account using this plugin and I’ll take a look:

    https://wordpress.org/plugins/temporary-login-without-password/

    Reply back, as a private reply, with the login link and I’ll take a look.

    08/22/2018 at 10:37 am #470623
    Kathy
    Guest

    I did as you asked and sent you a login link. Have you had a chance to take a look? I need to get this changed so if you can’t fix it I will just create a new entry for that club, but it would be better if you were able to identify and fix the problem.

    08/22/2018 at 1:22 pm #470628
    Steven Zahm
    Keymaster

    @ Kathy

    I never received the login link.

    08/22/2018 at 6:41 pm #470636
    Kathy Blair
    Participant
    This reply has been marked as private.
    08/22/2018 at 8:34 pm #470638
    Steven Zahm
    Keymaster

    @ Kathy

    Ok, I took a look… this is not an issue with Connections. Please edit the page and click the Module Settings for the District II Clubs. Instead of the shortcodes for Connections, like the other two, The HTML was actually copy/pasted. Basically this someone “hardcode” the Connections HTML. So, no changes made to those entries would ever be reflected.

    To correct this you need to use the Connections shortcode like the other two columns. I did not make the change since I was not 100% sure of what should be use. My best guess would be this:

    [connections category=12 show_alphaindex='FALSE' width=300][connections category=3 show_alphaindex='FALSE' width=300]

    Hope this helps!

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Viewing 6 posts - 1 through 6 (of 6 total)

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