Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
10/01/2014 at 6:36 am #305570Hubert HorstmannParticipant
i made a update and now its not more possible to add a telephone number.
When i click the add button it spring to the top of the side.
What can i do to fix this?
thanks for help.
in order: L. Buckowitz10/01/2014 at 8:53 am #305575Steven ZahmKeymaster
What exactly was updated? … Right now, I’ll assume just Connections…
Hope that helps, let me know.10/01/2014 at 10:06 am #305598Leonid BuckowitzGuest
We use now WordPress 4 after this update we don’t can add new phonenumbers.
cn-admin.min.js, line 1 character 36
what can we do?
l.buckowitz10/01/2014 at 10:29 am #305599Steven ZahmKeymaster
That appears to be an error that happens when another plugin or theme replaces the default jQuery with something other than the version that comes with WordPress in IE.
What version of jQuery is being loaded and from where? If you give me a temp admin account, I’ll take a quick look.
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