Change link?

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , , ,

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • 06/08/2018 at 5:24 pm #465081
    Alan Teh
    Participant

    Greetings again

    I have the Link plugin installed and activated.
    I have created a Connection entry using the Site Administrator login. This entry is initially Linked to the Administrator.
    After that, I created a user using the same email as this Connection entry.
    When logged in as the user, the user cannot see or edit his entry as it seems “bound” to the Site administrator. I can’t see a way in the dashboard to change the binding.

    Please help, thanks.

    06/08/2018 at 5:52 pm #465082
    Steven Zahm
    Keymaster

    @ Alan

    When a link is established, it is persistent. This is to prevent “hijacking” of an entry and to permit the user to change either their email address in their user profile or in their entry without losing the link between the accounts.

    There is not, at this time, a interface for admin to manipulate the links.

    What you can do is click the “Copy” action underneath the entry to create a duplicate of that entry and then delete the original entry. Now, when the user of the new entry logs in they will get linked based on the matching email address.

    Hope that helps!

    06/08/2018 at 6:45 pm #465083
    Alan Teh
    Participant

    Thanks! Got it.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)

You cannot reply to this support topic. Please open your own support topic.