The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Since performing an upgrade to Connections today, my category list is no longer able to be used. Users should be able to select multiple categories.
Buttons to add address etc. are also not working
I have also changed from Story Theme to Avada theme today – hopefully this has nothing to do with it…
Any advice would be appreciated. https://southeastarts.org.au/south-east-arts-directory/submit/
If you can supply me with a temp admin login, I can apply the change to make sure it correct the issue for you. The login details can be posted here as a private reply.
I logged in and it seems the plugin editor will not allow me to make changes. Could you send a FTP login too please?
So, it seems another plugin or possible the theme was un-registering a core WordPress script, jQuery Form, which is required by Connections. I added a check in Connections to see if jQuery Form is registered or not and if it is not, registers it again. This seems to have corrected the issue.
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