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- This topic has 8 replies, 3 voices, and was last updated 12 years, 2 months ago by
Jessica.
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AuthorPosts
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06/12/2014 at 6:17 pm #293715
Jessica Kupferman
ParticipantHi there! Having an issue with the category section of the form – it’s displaying a dropdown with a piece that’s sticking out AND it’s displaying another category chooser right below it. The one on top, when you click it, is all white, white text and white fields – is there a way to delete the top part? I’ve attached below.
06/13/2014 at 10:49 am #293822Steven Zahm
Keymaster@ Jessica
Can you upload jpeg or png file files instead? The attachments do not support tiff files.
Can you share a link instead? I suspect the issue is a conflict with the theme or another plugin. I will not be able to tell that from a screen capture, sorry.
06/13/2014 at 12:35 pm #293838Jessica Kupferman
ParticipantThis reply has been marked as private.06/17/2014 at 1:29 pm #294081Steven Zahm
Keymaster@ Jessica
Apologies for the delay in my reply! I’m not receiving notifications to replies.
The second drop down is being caused by the theme. It is enhancing drop down too … all drop drown and not just ones created by the theme.
The only option is to hide it using CSS:
.cn-metabox-inside .dk_container { display: none; }Unless, there is an option in the theme to disable enhancing the select drop downs.
That should fix it, please let me know if it does not.
06/19/2014 at 9:43 am #294328Jessica
GuestHi there!
No, unfortunately it did not fix it. I’ve used the CSS finder for the theme to try and hide it as well but no luck. Any other advice?06/19/2014 at 10:17 am #294334Steven Zahm
Keymaster@ Jessica
Hmmm, the .dk_container display is being set via an inline CSS style which overrides the CSS I gave in my previous reply, try making the CSS statement more strict:
.cn-metabox-inside .dk_container { display: none !important; }That should override the inline CSS statement.
06/19/2014 at 10:39 am #294338Jessica
GuestNo, still not working! Argh no idea what to do.
06/19/2014 at 10:49 am #294342Steven Zahm
Keymaster@ Jessica
I just visited the page. Looks like the CSS did the trick. Try force refreshing your browser. My guess is that your browser is using a cached version of the custom CSS.
06/19/2014 at 11:11 am #294348Jessica
GuestYES! Thank you!
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