Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
03/30/2017 at 5:03 am #418058
We ran into the following problem.
There is a News category ‘Intern nieuws’ which has ID number 9 and tThere is a Connections category ‘Wijk 10’ that also has ID number 9.
When I add a new Connections entry in category ‘Wijk 10’, WordPress overwrites the link in the menu for ‘Intern nieuws’ with the slug /wijk-10 which doesn’t exist.
We can reproduce this. When this problem occurs, we have to manually change the menu again. But it happens every time again when we add a new entry in that category.
Se attached images.
Attachments:You must be logged in to view attached files.03/30/2017 at 9:44 am #418105
I do not believe the cause is Connections. The primary reason is that Connections Categories are not the same as WordPress Categories. They are in fact saved in entirely different places in the WordPress database … Assuming ‘Intern nieuws’ is a standard WordPress category and you are using the WordPress Category Menu item to add the category to the menu.
Could you confirm the act of adding an entry does indeed cause this change? Fix the category menu and do nothing else but add a new entry. If it does, then I’ll need a WP admin login and a FTP login to investigate further because this should literally be impossible since the data is saved in two different locations so having the same ID will not matter, In addition they share no code at all.03/30/2017 at 11:32 am #418139
I can confirm that the act of adding an entry causes this change.
However, we did some additional testing and we got the feeling that this UAM plugin is somehow involved. The ‘Intern nieuws’ is a standard WordPress category, but it is behind the login controlled by UAM.
When we deactivate UAM and then activate again, the problem is also solved.
There is one other WordPress category that has a some ID number as one of the Connections categories, but here we see no problems; this WordPress category is not behind the login and is not influenced by UAM.
My conclusion: when a Connections category ID number is the same number as a WordPress category controlled by UAM, then the problem occurs.
We consider to change the WordPress category in order to get a different number.
As UAM causes many problems; do you know a good alternative?
Rolf03/30/2017 at 1:09 pm #418180
How odd! I can not fathom how UAM could possibly cause this since there is not shared code or tables for Connections and WordPress categories. I’m not able to replicate this on my test site. If you can give me a WP admin login and an FTP login, I’ll investigate further. The login details can be posted here as a private reply.
Sorry, no, I do not know of any good alternatives to UAM. Honestly, I’m not too familiar with UAM either. Basically I know of it and what it is supposed to do.04/10/2017 at 4:21 am #41953104/10/2017 at 4:24 am #41953204/10/2017 at 9:32 am #419615This reply has been marked as private.04/10/2017 at 9:37 am #41961704/25/2017 at 6:02 am #420964
You must be logged in to reply to this topic.