[Nader Sedhom]

I found the following bugs with categories on my site. Any help greatly appreciated:

Bug 1
1. Try to edit an existing connections entry.
2. Notice the Categories that were previously selected are no longer selected. Only the ‘Uncategorized’ entry is selected. (attached screen2.jpg)
3. If ‘Update’ button is now pressed, previously saved categories are lost (no longer part of that entry).

Bug 2
1. Create a new category. (attached screen1.jpg – category created was ‘Grace’)
2. Try to edit an existing connections entry.
3. Notice the new category does not appear in the list of categories. (attached screen2.jpg)

Bug 3
1. Try to create a new entry.
2. Notice only the ‘Uncategorized’ category is available, even though other categories exist! (attached screen3.jpg)

Here are the versions I’m using:

WordPress 3.9.2
Connectionsv8.1
Connections cMap – Templatev4.0
Connections ROT13v1.1
Connections Widgetsv1.2

Attachments:

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[Steven Zahm]

@ Nader

I see you’re using a caching plugin, which one?

Connections 8.1 introduced fragment caching. This is the process of caching process/memory intensive options. The only place at this time that uses fragment caching are the categories in the admin.

This fragment caching utilities the core WordPress Transient API. Third party caching plugins can alter the behavior, genreally to use a faster caching method.

My guess is the caching plugin is not clearing the Connections fragment caches when requested which in Connections case would be when an entry is added/edited or a category is added/edited.

Can you please try deactivating the the caching plugin to see if the issue goes away? If it does and I suspect it will, can you please attach screen captures of all the caching plugins settings pages so I can attempt to duplicate the issue?

[Nader]

Hi Steven,

Thanks for the quick response. You were spot on. I went and disabled fragment caching only (leaving W3TC still activated) and that fixed all the problems I had.

I recently purchased W3TC membership to get the fragmented caching option in order to get a live facebook feed to work on my homepage (which is cached). I’m still waiting on the guys at W3TC to find a solution that will work. Since they said they need fragment cache enabled, how will I continue to use your plugin and theirs simultaneously without any issues with the connection categories?

[Steven Zahm]

@ Nader

I too had purchased W3TC but I was never able to get the fragment cache to work for me … if I read correctly it is not working, yet, for you Facebook live feeds, right?

I can install W3TC again and see if there is anything I can do from my side to force W3TC to purge its cache … I do not believe I should have to since saying delete transient bla bla code here should be enough.

[Nader]

Hi Steven,

The Facebook live feed isn’t working for me yet. They told me I have to pay $150 for someone to look at it. I will probably be paying this today and they will be enabling fragment cache to get it working. I’ll let you know how they get it working either way.

Maybe I’ll wait for W3TC to fix the facebook issue and see if the solution involves fragment cache. If it does, perhaps you can recommend a solution for the categories. How does that sound?

[Steven Zahm]

@ Nader

Just thought of something, the term fragment cache does mean the same thing as W3TC, however, the details are different. Try just deactivating the Object Cache option in W3TC. The WordPress Transient API, which Connections uses for its fragments, uses it the Object Cache if it is available.

[Nader Sedhom]

Hi Steven,

The object cache was already disabled. The guys from the Facebook plugin told me it must be disabled for their plugin to work.

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