Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Tagged: 767, 777, image, permission, permissions
- This topic has 3 replies, 3 voices, and was last updated 10 years ago by
Steven Zahm.
-
AuthorPosts
-
01/31/2013 at 8:53 pm #250495
PAUL WEISENBACHER
ParticipantHi, I have the most recent version with the Widget Pack. When I try to add a photo to a entry I receive and error ERROR: Uploaded image could not be saved to the destination folder.
Where are they stored, is it connections_images? I have permissions 777 on the folder.
Thanks for your help
Paul
02/01/2013 at 3:30 pm #250563Steven Zahm
KeymasterFirst I would not use persmissions 777.
If you’re not running multisite the image path should be:
../wp-content/connection_images/Notice the lack of an “s” in “connection”.
Try changing the permissions to 767. If that does not work, delete the folder, recreate it and then set the permissions.
09/10/2013 at 6:30 am #268860Robert Ferrer
ParticipantI’ve come across the same error, Uploaded image could not be saved to the destination folder.
I’ve tried changing the permissions to …/wp-content/connection_images, as dictated by your FAQ, but I keep getting the error. My wp-content is set to 767, and connection_images is at 767. Still nothing. I’ve deactivated and activated the plugin.
I’m using WP 3.6. Any ideas?
09/10/2013 at 7:39 am #268861Steven Zahm
Keymaster@ Robert
I’m thinking your going to have to contact your host to fix the issue. Connections uses the “simple” standard PHP upload. This uploads to the hosts temp folder first, then is moved to the “connection_images” folder. The error you’re getting is saying it can not upload to that temp folder. The temp folder usually defaults to
/tmp
offroot
unless the path is changed in thephp.ini
file. You would need to ask them to make sure that thetmp
folder is writable for PHP uploads.Let me know if that helps.
-
AuthorPosts
You must be logged in to reply to this topic.