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09/20/2016 at 6:37 am #392220Ryan KelleyParticipant
When updating the connection widget I get the following error.
An error occurred while updating Connections Widgets: Could not copy file. connections-widgets/templates/todays-anniversaries/todays_anniversaries.php
Currently I’m on Connections 8.5.26 and Widgets 2.2
My License is valid.
I tried to renaming the existing todays_anniversaries.php file but had the same error.
09/20/2016 at 11:22 am #392268Steven ZahmKeymaster
- This topic was modified 7 years ago by Ryan Kelley.
When WordPress updates plugins it downloads and decompresses the plugin to a temporary folder on the web server. Where that location is really depends on the web host, so, I could not tell you where it is at. The issue is for some reason After WordPress downloads and decompresses the update it is unable to copy that file to the plugins/connections-widgets folder. The error is generated from the file in the temp folder, not the file in the plugins/connections-widgets folder.
So, it seems that WordPress is able to retrieve and decompress the file just fine but something on the webserver is preventing either the old file from being deleted and causing the copy fail or the temp file can not be copied. Either way this seems to be a web server issue that you’ll have to contact your webhost and ask about.
The only thing I can suggest is to deactivate the plugin, delete it and then manually reinstall it again (the updated version). You will not lose any data and the widgets you’ve configured will remain intact.
Hope that helps, let me know.09/20/2016 at 11:32 am #392270Ryan KelleyParticipant
Thanks Steven that did the trick.09/20/2016 at 11:39 am #392271Steven ZahmKeymaster
Good to hear!
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