Cannot post in correct forum / CSV Importer issues

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This topic is: not resolved
Viewing 3 posts - 1 through 3 (of 3 total)
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  • 02/13/2013 at 11:01 pm #251395
    Michael Tran
    Participant

    I have 4 problems revolving around the CSV Importer:

    Your system states that I do not have the right to post in the CSV Importer  forum when I’ve purchased this already. See attached.
    Your CSV Importer will only import up to 35 records, despite it listing more. I attempted to import 146 records and it listed all of them, yet only 35 were accepted. All records were clean and all were checked off on the 2nd page/step of the process.
    Your CSV Importer does not allow the import of records into existing categories.
    Your CSV Importer does not seem to properly import anything outside of ANSI encoding; one of our columns contain Asian text.

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    02/14/2013 at 2:23 pm #251466
    Steven Zahm
    Keymaster

    @ Michael Tran

    The forum access for account should be fixed. Take a look at this FAQ that addresses partial CSV imports.

    The CSV does import to pre-existing categories, I do that all the time. Can you attached a sample of the CSV you’re importing so I can take a look?

    03/26/2013 at 2:34 pm #255163
    toneee
    Participant

    Hi, Steven:

    We are sorry for the delay in response. We are going to try the import again soon. We have been working on other cosmetic features.

    Thanks.

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