Cannot activate template or extensions

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This topic is: resolved

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • 05/29/2017 at 12:45 pm #424359
    Heather Charles
    Participant

    I purchased the ProPack and have installed cMap template and several of the extensions. I entered the activation codes for each one by copying/pasting, but when I try to activate them I get “An unknown error has occurred.” I have tried activating several times over the past few days and still get the error.

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    05/29/2017 at 1:47 pm #424363
    Steven Zahm
    Keymaster

    @ Heather

    Odd… I see several of the items are logged as activated. If I can get a FTP login and a WP admin login, I’ll debug and correct whatever is causing the error. The details can be posted here as a private reply.

    05/29/2017 at 2:56 pm #424365
    Heather Charles
    Participant
    This reply has been marked as private.
    05/29/2017 at 5:44 pm #424366
    Heather Charles
    Participant

    Just logged in and noticed that all licenses are now activated. I don’t know what you did but thank you for fixing it!

    05/29/2017 at 6:10 pm #424367
    Heather Charles
    Participant
    This reply has been marked as private.
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