Cannot Access Documentation Page – Too Many Redirects

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , ,

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • 08/04/2016 at 8:45 am #385500
    Carolin Collins
    Participant

    Hi Steven! I am having problems accessing your Documentations page today. It is going into a loop (too many redirects). Have tied different browsers as well as iPhone but same everywhere. Just thought I’d let you know.

    08/04/2016 at 10:14 am #385509
    Steven Zahm
    Keymaster

    @ Carolin

    Thanks for letting me know! Seems like Yoast SEO broke the way they saved redirects. It no longer saves exactly what I want, rather it tries to correct what it thinks are errors (best guess).

    I was redirecting /documentation/ to /documentation/contents/ just fine before I changed a permalink to a new FAQ and Yoast SEO auto added a redirect changing all the existing one in the process.

    Anyways, thanks again!

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

You cannot reply to this support topic. Please open your own support topic.