[Alison Cromie]

Hello!

I just installed my new theme and plugins tonight and am doing some initial data set up and testing.

I have the Form plugin, but for some reason the buttons to add an address, phone, social, etc do not actually do anything when I click on them. I’m not sure if this is an incompatibility with my theme (which is custom, and my husbands first try at a WP theme), or if it might have something to do with the formatting problems I’m getting (this so far has not hindered testing, so I haven’t gotten my husband involved to fix it yet).

Here is the link: http://www.heartlandparenting.com/connectionsform/

Thoughts?

[Alison Cromie]

It has to be a theme compatibility issue. We are working on a new theme (that we are not making from scratch) that will likely not cause an issue, but that is probably not going to be done for a few months.

I came to this conclusion by changing the theme on my test site and it works beautifully: http://testsite.heartlandparenting.com/connectionsform/

If you have any insight into how we can make this work for the time being in our current theme, I would much appreciate it.

[Steven Zahm]

@ Alison Cromie

I’m quite certain the wp_footer() template tag is missing from the footer.php file.

Another thing you might want to look at…

This style on line 367 of the theme’s style.css file.

.single p, .static p, .single div, .static div {
display: block;
    margin-left: 6em;
}

The div and p tags are already block level elements so you do not need to define them as such. Also that large left margin is what is pushing Form to the right. So you might want to remove that.

[Alison Cromie]

After testing a little bit more this morning I am pretty sure this is an incompatibility with the custom theme.

When I installed it to my test site and changed to a non-customized theme, it works beautifully:

http://testsite.heartlandparenting.com/connectionsform/

We are going to be moving to a non-customized theme in the near future, but if you have any ideas on what might fix it on our current theme, that would be wonderful.

[Alison Cromie]

Thanks! For some reason my posts are not showing, so I apologize about the double reply regarding the templates.

We will try this and let you know if it fixes it.

[Steven Zahm]

@ Alison Cromie

You posts just happened to get stuck by the anti spam filter I was installing. The rules were just a tad too strict but it should be good now.

[Alison]

Hi Steve,

We were able to fix our formatting issues, however, the buttons still do not work.

http://www.heartlandparenting.com/connectionsform/

We fear there might be something our custom theme is missing that the functionality is dependent on. Any ideas?

[Steven Zahm]

@ Alison Cromie

It seems the theme might be missing the wp_footer() template tag.

[Alison]

Ok thanks. We’ll do some looking into it. John thought he had that taken care of, but there must be more to it than we know about.

[Alison]

We were able to resolve the issue this afternoon. Thank you so much!

[Author]

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