The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Tagged: bug csv import 404
8 rows skipped during a contact import and the link that was going to let me download those 8 rows threw a 404.
Could you please attach a copy of the CSV file, as a private reply, so I can test? Thanks! You might have to rename the file from
.txt to attach it. Also please attach a screenshot of the mapping you used. This way I can duplicate the process as exactly as possible.
I just tested your file. I did get the same 8 skipped rows.
The issue is that you can not have two rows for a single entry. They will not get merged. When there is no first and last name (if individual) or organization name (if organization) that row will get skipped.
In regards to the 404, left click on the skipped file link and copy the link address. What is this link? Paste it as a private reply.
It’ll be alright. It was probably just that that messed things up. Thanks! You’re great!
You cannot reply to this support topic. Please open your own support topic.