Bug: CSV import skipped files 404

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This topic is: resolved

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • 08/07/2018 at 10:23 am #469388
    Pete Smith
    Participant

    8 rows skipped during a contact import and the link that was going to let me download those 8 rows threw a 404.

    08/07/2018 at 11:32 am #469392
    Steven Zahm
    Keymaster

    @ Pete

    Could you please attach a copy of the CSV file, as a private reply, so I can test? Thanks! You might have to rename the file from .csv to .txt to attach it. Also please attach a screenshot of the mapping you used. This way I can duplicate the process as exactly as possible.

    08/07/2018 at 12:48 pm #469397
    Pete Smith
    Participant
    This reply has been marked as private.
    08/07/2018 at 3:57 pm #469429
    Steven Zahm
    Keymaster

    @ Pete

    I just tested your file. I did get the same 8 skipped rows.

    The issue is that you can not have two rows for a single entry. They will not get merged. When there is no first and last name (if individual) or organization name (if organization) that row will get skipped.

    In regards to the 404, left click on the skipped file link and copy the link address. What is this link? Paste it as a private reply.

    08/07/2018 at 6:25 pm #469435
    Pete Smith
    Participant

    It’ll be alright. It was probably just that that messed things up. Thanks! You’re great!

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Viewing 5 posts - 1 through 5 (of 5 total)

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