Blank screen on plugin page with activated plugin

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 08/27/2014 at 11:23 am #302119
    Neijah Kerr
    Participant

    My Connections installation is causing the plugins page to show as a blank screen whenever it is activated. I have to manually deactivate the Connections plugin to be able see the plugins page. I am currently running WordPress 3.9.2 with the proEducation theme.

    08/27/2014 at 2:27 pm #302142
    Steven Zahm
    Keymaster

    @ Neijah

    The most likely reason is that the memory assigned to PHP has been exhausted. See this excellent blog post which outlines several different methods to increase the assigned amount.

    Which method will work for you depends on your web host. I suggest starting at the top and working your way down until the issue is resolved.

    Hope that helps!

    08/29/2014 at 10:27 am #302356
    Neijah Kerer
    Guest

    I tried increasing the memory limit via the wp-config.php file as suggested but it did not work. Could something else be the problem?

    08/29/2014 at 12:01 pm #302391
    Steven Zahm
    Keymaster

    @ Neijah

    Can you please try, temporarily, deactivating all other plugins to see if the issue still persists? This is to eliminate some type of plugin conflict.

    09/10/2014 at 9:47 am #303419
    Neijah Kerr
    Guest

    I deactivated all of the other plugins and it began to work again. I reactivated each of the other plugins and unfortunately it refused to work with 7 out of the 12 other plugins that I have installed. I need those 7 plugins.

    09/10/2014 at 10:57 am #303439
    Steven Zahm
    Keymaster

    @ Neijah

    The issue then has to be memory related. What value to you increase it to? try 128MB. Likely the web host does not support increasing the memory via the wp-config.php file. You may have to try the php.ini file or the .htaccess file methods. If neither of those work, you’ll have to contact your web host as suggested in the blog post I link to.

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