Blank Screen on Categories

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , ,

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • 06/11/2015 at 12:20 pm #337096
    Sherman Mohr
    Participant

    I can’t seem to get Category Options of any kind. Straght up blank screen. Even bought the Widgets Extension hoping that would resolve issue? any advice?

    06/11/2015 at 12:49 pm #337100
    Steven Zahm
    Keymaster

    @ Sherman

    Can yo share a link to the page that is having an issue?

    06/11/2015 at 1:48 pm #337102
    Sherman
    Guest
    06/11/2015 at 2:38 pm #337104
    Steven Zahm
    Keymaster

    @ Sherman

    What version of Connections and WordPress are you using?

    06/11/2015 at 3:17 pm #337106
    Sherman Mohr
    Participant

    WordPress 3.8.8 running twentyeleven theme.

    and Version 8.2.8 on Connections

    06/11/2015 at 5:51 pm #337132
    Steven Zahm
    Keymaster

    @ Sherman

    It could be that your WP version is really out of date. I thought Connections was still compatible with 3.8, maybe it is not anymore. Recent version make heavy use of some core WP functions that were only somewhat recently introduced. I’ll have to verify the new minimum version required. Honestly though, I will not be making any changes to specifically support 3.8.

    06/11/2015 at 9:53 pm #337189
    Sherman
    Guest

    Great and helpful. I backed up the site, updated WordPress and Connections Categories worked instantly.

    Thanks!

    06/12/2015 at 9:16 am #337217
    Steven Zahm
    Keymaster

    @ Sherman

    Great to hear! I guess I’ll have try and figure out what the new minimum supported WP version is.

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

You cannot reply to this support topic. Please open your own support topic.