Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
- This topic has 5 replies, 2 voices, and was last updated 12 years, 10 months ago by
Steven Zahm.
-
AuthorPosts
-
10/16/2013 at 4:41 pm #271638
Ricardo
GuestSome of the categories when opened the page don’t show noting just a blank page
tudosobrecasasprefab.com/casas-de-madeira-menu/empresas-casas-de-madeira-menu/empresas-em-portugal-casas-de-madeira
In this case its categories 5, 7 and 9
Same thing with other categories. All OK with some.
Have no idea why it happens.
Can you help?
10/16/2013 at 7:20 pm #271651Steven Zahm
Keymaster@ Ricardo
I suspect that is the “white screen of death”; lovely eh?
The most common reason for this is PHP exhausting the memory allocated to it. Here’s a link to an excellent post which explains several methods that can be used to increase the memory. Which one that will work for you is really dependent on your web host. I suggest start from the top and work your way down. As for the value to use, try
128MB. That should be more than sufficient.Let me know how it goes.
10/21/2013 at 6:00 pm #271960Ricardo
GuestHi
Thanks for the answer and tips! Unfortunately it did not work :(
Contacted my host to try to get help on this
Will get back to you on the resultThanks again
10/22/2013 at 1:47 pm #272025Steven Zahm
Keymaster@ Ricardo
That’s unfortunate as that always works. Let me know if the host increases it and if it resolves the issue.
10/22/2013 at 5:06 pm #272096Ricardo
GuestHi the host increased it. However problem subsists
Any chance of having a “page division”?
Thanks!
10/22/2013 at 7:00 pm #272104Steven Zahm
Keymaster@ Ricardo
What do you mean by “page division”, pagination? How many entries are on the pages that are failing?
I see you’re using one of the core template that come with Connections. For pagination support, you’ll need one of the premium templates that has that feature.
-
AuthorPosts
You cannot reply to this support topic. Please open your own support topic.
