[Margie New]

After updating Connections from 8.2.6 to 8.5.26, the bios for our staff photos are not displaying. We are using Tile Plus 4.1.

Getting this error message:
Fatal error: Call to a member function getFullFirstLastNameBlock() on a non-object in /var/www/angie/html/angelina/wp-content/connections_templates/list.php on line 3

In what file does getFullFirstLastNameBlock() get defined?

As long as we don’t update Connections to 8.5.26, with Tile Plus 3.0.1 running, the bios display just fine in production. We’d like to have current versions of everything. We have tried several settings options and nothing seems to work.

We are currently testing things in a dev environment, which I cannot provide a link for unfortunately.

[Steven Zahm]

@ Margie

re: In what file does getFullFirstLastNameBlock() get defined?

This function has been around for ages and still exists in the present version. The function is defined in the ../wp-content/plugins/connections/includes/entry/class.entry-output.php file. Line 663 in the current version.

re: Getting this error message:
Fatal error: Call to a member function getFullFirstLastNameBlock() on a non-object in ../wp-content/connections_templates/list.php on line 3

The error is actually coming from a custom template, not Connections, any of the core templates or Tile Plus.

Navigate to this folder via FTP and name the list.php file to list.old so it is not loaded by Connections. You should be able to update just fine then from the sounds of it.

You’ll have to fix the custom template so it does not throw the error in order to use it again.

Hope that helps!

[Margie New]

Thanks for your response. I’m not getting the error anymore, but the main problem with the bios not displaying is still an issue.

What needs to be configured so that bio information is displayed in each block? The information is still in the database, it is just not getting retrieved for display. Thanks.

[Steven Zahm]

@ Margie

• Have you updated to Tile Plus 4.1?
• What is the exact shortcode you are using to display the directory?
• Have you activated Tile Plus for use on the Connections : Templates admin page?

• This reply was modified 6 years, 11 months ago by Steven Zahm. Reason: Add question

[Margie New]

Yes, using Tile Plus 4.1

This is the shortcodes for page displaying directory information (blocks):

[connections template='tile-plus' page_limit='32' pagination_position='both' card_height=300 card_width=290 enable_bio_head=TRUE enable_search=FALSE]

Yes, Tile Plus is activated. We have deactivated it, deleted it, added it back in and activated it again many times.

Thanks.

[Steven Zahm]

@ Margie

Ok, can you attach a screenshot of both the entry result list and a screenshot of a single entry’s profile page so I can see what you are seeing?

[Margie New]

Steven — would posting a message with attached screenshots as a private reply make the screenshots inaccessible to others? That would be preferable.

Thanks.

[Margie New]

This reply has been marked as private.

[Steven Zahm]

@ Margie

re: would posting a message with attached screenshots as a private reply make the screenshots inaccessible to others? That would be preferable.

Yes, it would. Only you and I should see them.

re: What needs to be configured so that bio information is displayed in each block? The information is still in the database, it is just not getting retrieved for display.

Ok, now I see. It appears someone had altered the tile to display the bio. The bio in the template’s default state is only displayed on the single entry profile/detail page. When you click on the entry’s name. Now, it appears the names are not links, so, perhaps they were turned off. They can be turned back on on the Connections : Settings admin page under the Advanced tab. Enable the Name permalink option.

If you want the bio to display on the tile itself again, you’ll have to edit the template to add it back on. Add $entry->getBioBlock(); on the card.php file where you want he bio to be displayed. The file can be found in ../wp-content/plugins/connections-tile-plus/

If you decide to make this change, then I recommend following the instructions in the template override files tutorial.

Hope that makes sense!

[Margie New]

Thanks Steven! This worked!

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