Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Tagged: 0.7.7.1, javascript
- This topic has 5 replies, 3 voices, and was last updated 10 years, 12 months ago by
Steven Zahm.
-
AuthorPosts
-
07/03/2013 at 2:40 am #264155
Taskbucket
ParticipantHello Steven,
I’ve installed Cmap template and until recently it was working fine.
However, now google maps, Bio and notes will not show.I checked through the known Theme and Plugin conflicts but none appear to be relevant to my site: http://www.taskbucket.com.au
See: http://www.taskbucket.com.au/business-directory/
Also could you have a look at the page and advise on which file I need to change to create some padding and proper alignment for text next to the image.
I would appreciate any feedback from you.
Attachments:
You must be logged in to view attached files.07/05/2013 at 1:29 am #264344Taskbucket
ParticipantWhere do I go to get some support?
07/05/2013 at 8:41 am #264349Steven Zahm
Keymaster@ Taskbucket
This is the correct location, apologies for the delay.
The theme layout issue is an easy fix. Please refer to this FAQ, especially the section about the
codeandpreHTML tags.The issue with the content tray and the category is being caused, by the theme, I think. I say that because, reading the code, it seems it is for slider controls and that is usually built into the theme. However, if it isn’t and you have slider plugins installed, try deactivating all of them to see if the issue resolves itself.
This fatal error in this javascript is potentially causing every javascript after it to fail, which includes the javascript for Connections. This error and others exist on all page of the site [at least the pages I visited]. You can view this for yourself by loading your site up in Chrome, hitting the F12 key and then clicking the Console tab. The error that I’m speaking will show in this window.
If you had slider plugins and deactivating them did not work, then the issue is likely with the theme and you you’ll have to contact the theme author to fix.
I hope this helps.
One last question, is this your theme?
07/05/2013 at 8:54 am #264350Taskbucket
ParticipantThank you for your response, I will check this info out :)
08/21/2015 at 2:43 am #343659Teresa
GuestHi Steve,
The Bio and Map does not open, I’m using the parabola template. Hope you can help. Thank you
08/21/2015 at 10:45 am #343767Steven Zahm
Keymaster@ Teresa
I’ll respond in a moment to the other thread you started on this issue.
-
AuthorPosts
- You must be logged in to reply to this topic.
