Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
- This topic has 9 replies, 2 voices, and was last updated 6 years, 4 months ago by faurmic.
10/27/2016 at 8:45 pm #397662faurmicGuest
I’m using connections and added users with anniversary and custom dates but in the manager board where the alerts for today’s or upcoming anniversary nothing appears.
Is there something to activate?’ve been searching but couldn’t find anything…
Using WordPress 4.6.1 and Connections Version 8.5.28
Thanks in advance,10/28/2016 at 9:58 am #397707
Can you please share screenshots showing a couple entries where you have entered anniversary or birthday and a screenshot showing the dashboard?10/28/2016 at 1:10 pm #397734faurmicGuest
Thanks for your answer.
When I add a new date and save the changes the date is not set. It cames back to 11/30/-0001 all the time.
Regards,10/28/2016 at 3:36 pm #397790
My I have a temp admin login so I can take a closer look? The login details can be posted here as a private reply.10/28/2016 at 4:08 pm #397791faurmicGuestThis reply has been marked as private.10/29/2016 at 4:11 pm #397897faurmicGuest
Gave you admin access.
Any tips about my upcoming dates display issue?
Regards,10/31/2016 at 3:28 pm #398129
Ok, I found the issue. It seems in WordPress 4.6 they now helpfully set the defaults of the date picker to match the date format set on the General options admin page. Unfortunately this allows date formats which can not properly be saved.
I applied a hotfix to your site which will force a compatible date format of the date picker. You will need to force refresh your browser in order for the change to take effect. The next update to Connections will include a better fix.
I hope this helps!10/31/2016 at 5:15 pm #398134faurmicGuest
Thanks a lot for your help. It definitely works now!
But how to make the upcoming custom dates reminder to also appear in the manager board? I only get the preset dates as birthday,…
Thanks again,10/31/2016 at 9:01 pm #398172
Looking at your site, it appears you removed the anniversary and birthday options from the date types while adding a bunch of custom date types. The Connections : Dashboard admin page will only display upcoming anniversaries/birthdays and today’s anniversaries/birthdays, no other date types.
Hope that helps!11/02/2016 at 12:58 pm #398381faurmicGuest
Thanks for your answer. Congrats for your application.
You cannot reply to this support topic. Please open your own support topic.