Ambiguous server error message?

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • 09/13/2013 at 9:02 am #269080
    Jeramy
    Guest

    Hi all. For the past week and a half I’ve been getting a server error message whenever I’ve gone into the Connections plugin from my WordPress site and tried to enter in data and save the information. Everything works smoothly until I click “update” in WordPress, and then I get a frowny-face message from my browser (in this case the most recent version of Chrome, though I replicated the error in Safari). The message says:

    “The website encountered an error while retrieving (here it lists our url with some additional coding ‘connections_process+true&process=manage&action=add)”

    It then says:
    “It may be down for maintenance or configured incorrectly” and asks me to reload (which I’ve done many times).

    Has anyone else encountered similar errors? Do we need to reinstall the plugin? Or is something else at foot?

    Thank you!

    09/13/2013 at 12:37 pm #269098
    Steven Zahm
    Keymaster

    @ Jeramy

    Nope, never run across this before. Which version of Connections do you have installed? I’m thinking it is not the most recent judging from the URL. That “+” in the URL is very odd, Connections never created a query string like that when adding/editing an entry. So something must rewriting it and maybe that is causing the error.

    Any way, the latest version of Connections no longer uses that URL; actually it uses internal actions. maybe updating would resolve the issue.

    09/13/2013 at 1:25 pm #269102
    jeramyutgw
    Participant

    Hi @ Steven. We reinstalled and got the same error. The version we’re using is 0.7.8.1

    • This reply was modified 8 years, 11 months ago by jeramyutgw.
    09/13/2013 at 4:23 pm #269148
    Steven Zahm
    Keymaster

    @ Jeramy

    Hmmm… could I get a temp admin account so I can take a closer look?

    09/16/2013 at 3:07 pm #269290
    Michael
    Guest

    Hi Steven – I work with Jeramy. What email should I send access to?

    09/16/2013 at 3:18 pm #269291
    Steven Zahm
    Keymaster

    Please send it using the contact form. The link to it is at the bottom of the page.

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