The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I am using Connections 7.9.3 and cMap 3.0.3. When I use the short code option [connections show_alphaindex='true'] the alphaindex appears but the links do not work properly. They jump to what seems like a random place elsewhere on the site. I’m not sure if there is a conflict somewhere or what. Any insight?
Thanks for your help.
Go to the Connections : Settings admin page and add
char to the Character Base option under the Advanced tab.
That will fix it up.
Fantastic. Worked like a charm. Thanks for all your help.
No problem. Seem like a bug in the 0.7.9.3 release. That should update by itself or at least use the default value instead of nothing. But you’re the third to run into this issue.
You cannot reply to this support topic. Please open your own support topic.