The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Just purchased the bundle for $74. And I cannot download the files from my account. it says failed even though the mony has left my account. I have a presentation ing the morning and wished to show this plugin.
Please help me urgently.
07956 872 141
Pastor Errol Williams
Apologies for the trouble you encountered after your purchased. I have verified the transaction and corrected the error. I have resent the sales confirmation and you should now be able to download the items you have purchased.
Again, my apologies! Let me know if you need anything further.
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